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Privacy Policy

At My Healing Medical Massage Therapy, we are committed to protecting your privacy and ensuring that your personal information is handled securely and in accordance with the Protection of Personal Information Act (POPIA), as per South African law. This policy outlines how we collect, use, and safeguard your personal information.

Who We Are

We are My Healing Medical Massage Therapy, a professional medical massage practice dedicated to providing personalized care. Our website address is https://myhealing.co.za. Throughout this policy, references to “we,” “our,” or “us” mean My Healing Medical Massage Therapy.

1. Collection of Personal Information

We collect personal information through various means to provide you with safe and effective treatment. This information includes, but is not limited to:

  • Medical Application Form: We collect information such as your name, contact details, and medical history to tailor the treatment to your specific needs.
  • Website Interactions: When engaging with our website, we may collect additional information, as outlined below:

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

2. Use of Personal Information

We use the information you provide to:

  • Deliver personalized medical massage services based on your specific health needs.
  • Contact you for appointment confirmations, scheduling, and important notifications related to your treatments.
  • Send you updates and information on health, wellness, and services we offer.
  • Manage your website account, if you have registered, and provide website-related services like commenting, content uploads, and customization.

Your information, including email addresses and contact details, will not be shared with third parties without your explicit consent, except where required by law.

3. Mailing List and Subscription

By providing your email address, you agree to be subscribed to our mailing list, where we share regular updates and information related to our services, health tips, and special offers. If you no longer wish to receive these communications, you can easily unsubscribe using the unsubscribe link provided at the bottom of each email.

4. Data Retention and Protection

We retain your personal information, including comments and metadata, indefinitely to facilitate follow-up interactions and provide continuous services. For users who register on our website, we store the personal information in their user profiles, which they can view, edit, or delete at any time. Website administrators can also access and edit this information securely.

We are committed to safeguarding your data and preventing unauthorized access, disclosure, or misuse. All personal information collected is stored securely in accordance with industry standards and legal requirements.

5. Your Rights Over Your Data

If you have an account on our website, or if you have left comments, you may request to receive an exported file of the personal data we hold about you, including any data you provided. You can also request the deletion of your personal data, except where we are obliged to keep it for legal, administrative, or security purposes.

6. Third-Party Data Sharing

Visitor comments may be checked through an automated spam detection service. We do not share your personal data with other third parties without your explicit consent, except where necessary to provide services or comply with legal obligations.

7. How We Protect Your Data

We implement industry-standard data protection measures, including secure storage and restricted access, to ensure your information remains confidential and safe.

8. Changes to This Privacy Policy

We may update this policy as necessary to reflect any changes in our practices or legal requirements. Any updates will be communicated to you via email or our website.

My Healing Medical Massage Therapy is committed to protecting your privacy and ensuring that your personal information is handled securely and with care. By choosing our services, you trust us with your personal information, and we are dedicated to upholding that trust. If you have any questions about this Privacy Policy, feel free to reach out to us at: